Placing Your Order
We are a jewelry supplier. We prefer that all orders be placed through our website. This will result in the the fastest processing and shipping times. However, we do also accept orders via email and Fax. Customers with special requests can place their orders via email if they wish to explain any special details. However, there's also a section called 'Notes' on the checkout page of our website where you can add in your special requests. Re: processing & shipping times, we normally require between 3-5 business days to ship orders out. Please read our shipping section for full details. Also, please note that all orders must be paid in full before we will start to pull or make your order. Many of our designs may require assembly by our staff, and for this reason we require payment to be completed before we begin work on your order.
Email Orders:
sapanyujewelry@gmail.com Subject: New Order
Fax Orders:
413-527-8621
Sincerely, The Katherine Winters Customer Excellence Team